DataDefender is a managed email archiving service that operates in conjunction with your existing IT network to ensure the protection, preservation and continuous operation of email communication for your business, while providing on-demand email access for users anywhere and anytime.
Excessive data loads, the constant pounding of spam & viruses, unplanned service interruptions and ad hoc needs to find pertinent information within the flood of content presents constant challenges for business owners and their staff. DataDefender solves these problems. It can be deployed for any size business to ensure that electronic communication is automatically preserved for intelligent discovery, rapid recovery and continuous access from any location. How does DataDefender work? All incoming, outgoing and internal email is automatically routed through the DataDefender gateway.
All email and attachments are filtered for spam and viruses, which are eliminated, then indexed for search and retrieval (discovery), and then encrypted in the active archive for secure, long-term retention. Using DataDefender's web interface, users are able to instantly identify and retrieve email and attachments, recovering them directly to their desktop. The diagram below displays the DataDefender architecture: Active Archiving The structure of email, its constant use by staff and its dual purpose as a communications tool and information repository, demand that its retention be managed more dynamically than regular files and folders.
This is accomplished through active archiving. DataDefender's active archiving automatically stores a copy of all incoming, outgoing and internal email in a secure, encrypted repository indefinitely, unless otherwise specified. eDiscovery eDiscovery refers to the process of finding email in the active archive. DataDefender provides a unique set of eDiscovery tools that empower users to perform multiple levels of live search for any email or attachment within the archive. DataDefender's discovery engine enables users to locate relevant and related emails and attachments quickly and easily from their mailbox archive. Authorized users are permitted to search across the enterprise.
Email Recovery Using DataDefender's online user interface, users can instantly recover any email or attachment from the active archive into their desktop Inbox, without any technical assistance. Data Defender’s unique "click and pick" data-packaging tools allow the recovery of email and attachments to be fully customizable by the user. In the event of a catastrophic failure, a full mailbox restore is available to users for complete disaster recovery. Email Continuity As a managed service, DataDefender provides continuous on-demand access to email from any location. In the event of any internal network or server outages, users can access the secure DataDefender servers via a webmail client and continue communication via email without any down-time, mail queuing or sender 'bounce-back' messages.
In addition to complete mobility and 24x7 email accessibility, DataDefender enables email users to access ALL emails and attachments within the active archive, not just the email residing on the in-house mail server. In addition, employees are not constrained by local configuration requirements or network access availability, as they are simply sending and receiving email securely within DataDefender via an encrypted SSL internet connection. What is a Managed Gateway Solution? As a managed service, DataDefender operates transparently "in the cloud", automatically saving incoming, outgoing and internal email. Importantly, this does not require any additional hardware, client-side software or IT support.
Email availability becomes like electricity availability – it's just there, but even better, because if your local power goes out, you can still reach your email from another location. DataDefender’s servers are located in a Class A datacenter that leverages the most modern storage software and infrastructure to provide our customers with superior email availability and redundancy. Your Network Protected From Viruses & Spyware? Now you can safeguard it with our centrally managed solution.. TechLive Endpoint Security (TES) is a powerful and proven add-on to the TechLive Managed Services Agent which enhances and extends support for the service delivery process by including an essential security protection component.
Incorporating reactive anti-virus and spyware detection with the latest proactive technologies, we are able to expand our service offering to include effective protection against malicious programs. TechLive Endpoint Security incorporates a multi tiereddefence system, including: Virus Detection The scanning engine has received numerous awards for its excellent detection of "in the wild" viruses, including the VB100% award. Its unique combination of detection methods provides full protection against viruses, worms and trojans. The antivirus component thoroughly checks the system for suspicious entries and easily sanitises the potentially harmful items. Cutting Edge Anti-Spyware Technology Detects spyware, adware, DLL-trojans, keyloggers, and much more. The anti-spyware engine detects unwanted executable applications within the system. It performs standard scanning but also checks for Malware hidden in data streams, archives, or the Windows registry. TES will deactivate and remove these undesirable programs. Full E-mail Protection Checks every e-mail sent or received, providing full protection from e-mail-borne threats. For an increased level of security an Attachment Filter can be set up, marking or filtering undesirable and suspect files.
Full On-Access Protection Provides maximum protection by scanning every file opened, executed, or saved. It also prevents the opening or executing of infected files. Automated Deployment As a fully integrated component of the Samatech Computers Ltd Managed Services Framework, TES is deployed and managed remotely making implementation seamless and easy. Fully Monitored System--No User Input Required Once deployed, the system is monitored to ensure protection is active and enabled. When a threat is detected, our engineers are instantly notified.
Updates are handled automatically on a scheduled basis without the need for user interaction. Security protection is then always running and up to date. TechLive Endpoint Security -- Benefits:
• Complete desktop, notebook, and file server protection in one integrated package
• Central administration of all features, including updates, scanning and scheduling
• Pricing competitive with leading antivirus systems
• Easy to use protection -- install and forget
• Unique anti-spyware engine with automatic threat removal
• Real-time protection with on-access scanning